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CLEAR BALLISTICS FAQ

Do you have a retail store?

No, to keep the costs of products down, we have decided not to have a storefront at this time.

Do you make custom-sized blocks of your ballistic gelatin?

Yes, we can form your order into any size or shape that you wish. Please contact one of our sales staff for pricing via the contact page, using the special request option.

What forms of payment do you accept?

We accept business checks, all major credit cards, and wire transfers.

Can I just buy a mold?

What are your hours of operation?

We are open 8 a.m. to 5 p.m. Monday through Friday. We do respond to email and social media requests after hours and weekends.

What is the web address to your store?

Can I buy a thousand items?

Yes, you can purchase any quantity you want, and yes we do offer volume discounts.

Do you do purchase orders (PO’S)?

Yes, we do for business and government purchases. Balances may be paid over 30 days.

Do you have a return policy?

Yes, please check our SHIPPING & RETURNS page https://www.clearballistics.com/shipping-returns/

Where do you ship?

We ship worldwide. All USA shipments are sent via FedEX (you can choose the speed of service). For all international shipments and PPOs FedEX, United States Post Office or sea. For all overseas order, please call us for a shipping quote.

Do you have gift certificates?

No, we do not offer gift certificates at this time.

What sizes are your ballistic gelatin blocks?

We sell blocks in any size. However, we do carry four popular sizes: FBI 16L6Wx6H; Air Gun 9Lx4Wx4H; Bow Block 12Lx14Wx6H; and Sniper Block, which is two of our FBI blocks end to end to make a 32Lx6Wx6H.

I need more information about your company how can I get it?

We will be happy to provide you with additional information about Clear Ballistics. You can request via our contact page or by calling us toll free at (888) 271-0461.

What sizes of standard molds do you sell?

See our online store for details. All molds are ready to ship the following business day.

Are there any restriction for importing in my country?

Not to our knowledge.

What is the best way to contact Clear Ballistics?

The online request form is the best way to contact us because we respond ASAP, including after hours and weekends. Our phones are staffed from 8 a.m. to 5 p.m. Monday through Friday.

Can your ballistic gelatin be used for other things other than ballistic testing?

Yes, it can be used in any test where one would need to test penetration of human tissue

How long does it take to fulfill my order?

How long does it take to fulfill my order?

Can I become a reseller or distributor?

Yes, we are always looking for our next partner. Just reach out to us via our contact page and one of our representatives will get in touch with you.

Can your ballistic gelatin be colored?

Yes it can be colored. We offer numerous colors in our store.

Do you ship outside of the United States?

Absolutely! We are very well versed in shipping all across the globe.

What type of discounts do you offer?

We offer discounts for law enforcement personnel, Ammunition companies (industry), and volume discounts.  To get this discount you will need to speak to sales staff or submit a request for call back via our Contact page.

Can I get a custom-sized mold?

Yes, just call us at (888) 271-0461 or submit a request via contact page using the special request option.

Can I get a tracking number for my order?

Yes. Our current primary shipping company is FedEx. When shipping overseas, we use FedEx if possible, or otherwise USPS. We prefer traceable packages. For large orders going overseas, we use ship carriers.

Where are you located?

Our sales office and manufacturing plant is located in Fort Smith, Arkansas.

What are the melting temperatures for your ballistic gelatin?

Our product begins surface melting at 105 F / 45.5 C. Normal melting temperatures range from 200 F to 270 F / 93.33 C to 132.22 C. The flash point of our ballistic gelatin is 325 F /162.77 C.

Do you have a Facebook account or Twitter?

Yes, we do www.facebook.com/clearballistics, @clearballistics

Can I put bone or tile in the ballistic gelatin?

Yes, but the contents you insert cannot contain any water.

Does your product replace ballistic gelatin used for testing ballistic data?

Yes, it replaces traditional ordnance 240A ballistic gelatin 100%. Our product meets the FBI and NATO protocol for testing terminal ballistics of human tissue.

Can you provide written documentation proving your quality control measures?

We can provide a letter of certification if your company needs to use our ballistic gelatin products where the FDA requires these types of quality controls.

Can you make your ballistic gelatin into the shape my company needs?

We can mold our ballistic gelatin into any shape and any quantity you want.

How many times can I re-melt the ballistic gelatin?

Our ballistic gelatin can be re-melted an average of eight to 10 times, depending on how well you care for it. After the 10th time, the oil in the gel will begin to turn it brown, which is merely an aesthetic change. The gel will stay within calibration even if it is no longer clear.

Does your ballistic gelatin have to be refrigerated?

No, all of our ballistic gelatin can be stored anywhere if the temperature stays under 110 F / 37.77 C. It needs to be kept out of direct sunlight when storing for long periods.

Can I make a dummy head out of ballistic gelatin?

Yes, any shape can be made from the ballistic gelatin.

What is less than perfect gelatin?

Less than perfect ballistic gelatin is gelatin that absorbed some type of foreign material during the manufacturing process or is off color (not 100% clear as glass). It still preforms the same as all of our other products, so rather than waste it, we sell the less than perfect version at a reduced priced.

Why is there a NATO version of a ballistic gelatin?

The NATO version of ballistic gelatin exists because all NATO countries use full metal jacket (FMJ) bullets. This is to reduce the exit wound so the opposing solder is wounded but not killed. The ballistic gelatin needs to be much stiffer to stop an FMJ bullet.

What is the NATO protocol you follow for calibrating ballistic gelatin?

The for NATO protocol we follow is firing a standard .177 caliber (4.5 mm) steel a BB must meet the following criteria, which is by shooting a BB at 590 feet per second plus or minus +/- 15 feet, 10 feet away into a block of gelatin, and the resting position of the BB is 4.2 cm  4.6 cm (4.4 ± 0.2 cm).

What is the FBI protocol you follow for calibrating ballistic gelatin?

The FBI protocol we follow is firing a standard .177 caliber (4.5 mm) steel BB from an air gun over a chronograph at 590 feet per second (fps), plus or minus +/- 15 fps into the ballistic gelatin. The penetration of the steel BB must result in 8.5 centimeters (cm), plus or minus 1 cm, penetration (2.95 inches to 3.74 inches).

What is the different between 10% Ballistic Gelatin and 20% Ballistic Gelatin?

Clear Ballistic Gelatin 10% replaces 10% solution 240A ordnance gelatin solution that is calibrated to meet the USA FBI protocol for calibrated ordnance gelatin.

Clear Ballistic Gelatin 20% replaces 20% solution 240A ordnance gelatin solution that is calibrated to meet the NATO protocol for calibrated ordnance gelatin.

Can you provide written documentation proving your quality control measures?

We can provide a letter of certification if your company needs to use our ballistic gelatin products where the FDA requires these types of quality controls.

What type of quality control measures do you have in place?

We do batch controlling for all of our products. We also use lot numbers for strict quality control measures and conduct ballistic testing to verify each batch follows the FBI protocol for ballistic testing of human tissue. Each order comes with a calibration card to show you how it calibrated.

Can I melt my block of ballistic gelatin?

Yes. Each block of our ballistic gelatin comes with complete instructions on how to melt the product. The instructions are located on your order receipt that you receive via email. You can also find the instructions online at Clearballistics.com/instructions.

Will the ballistic gelatin stay clear?

Our ballistic gelatin will remain clear until the sixth re-melt. After that, it will start to take on a yellow tint and will gradually get darker with each re-melting.

Does your product replace ballistic gelatin used for testing ballistic data?

Yes, it replaces traditional ordnance 240A ballistic gelatin 100%. Our product meets the FBI protocol for testing terminal ballistics of human tissue.

Does your ballistic gelatin contain ordnance 240A gelatin?

No, all of our ballistic gelatin is gelatin-free.

Does your ballistic gelatin have to be refrigerated?

No, all of our ballistic gelatin can be stored anywhere if the temperature stays under 110 F / 37.77 C. It needs to be kept out of direct sunlight when storing for long periods.

Will your ballistic gelatin mold?

No, it will not grow mold, develop mildew or rot.

Does your ballistic gelatin have an odor?

No, it is odorless and contains no organic materials.

Is your ballistic gelatin reusable?

Yes, our entire line of ballistics gelatins are reusable.

Is your ballistic gelatin 100% clear?

Yes, our entire line of ballistic gelatin products are 100% clear as glass.

Do I have to mix anything?

No, all of our ballistic gelatin products come ready to use & pre-calibrated, and they never fall out of calibration.

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